Shipping Policy
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
Orders will be processed within 1-5 business days of ordering and be shipped the next day after the processing day.
Wish you and your family all the best.
1.How long for shipment?
Receiving time = Processing time +Shipping time.
Orders can be cancelled or modified within 2 hours after being placed
Estimated time of arrival:
|
Delivery to: |
Shipping Method |
Delivery Time |
Freight charge |
|
USA |
UPS/USPS |
Shipping time: 5-15 working days |
Free shipping on orders over $70.00 |
|
United Kingdom |
UPS/USPS |
Shipping time: 5-15 working days |
Free shipping on orders over $70.00 |
|
Canada |
UPS/USPS |
Shipping time: 5-15 working days |
Free shipping on orders over $70.00 |
|
Australia |
UPS/USPS |
Shipping time: 5-15 working days |
Free shipping on orders over $70.00 |
|
Others |
UPS/USPS |
Shipping time: 5-20 working days |
Free shipping on orders over $70.00 |
Countries We can Ship to:
United States, United Kingdom, Canada, Australia, Austria, Norway, France, Germany, Saudi Arabia, Hong Kong, Korea, Malaysia, Singapore, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal,Thailand,Sweden
International orders: It may take additional days if orders have to go through customs.
Due to the global impact of COVID-19, the processing time will be a bit delayed than usual.
# Please note that these are estimated delivery times only, therefore MORERGE is not guaranteeing delivery dates.
Is delivery free?
Free shipping on orders over $70.00
If the total order amount is less than $70.00, Moerge will charge $5 for shipping.
Expedited Shipping | 3-7 Business Days, Moerge will charge $12 for shipping.
2.Tips for shipping:
1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Non delivery or extra shipping fee due to personal reasons will not be taken by MOERGE.
4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
If you have any question, please contact our customer service. Since we have too many emails to deal with every day, your email may be replied in 24 hours. Thank you for your patience and understanding!
Do I need to pay customs duties?
You are responsible for checking the restricted items in your local postal regulations, because we are not responsible for any items that are not accepted in a particular country.
If you have any questions or unexpected delays during this period, and have not received the package, please contact our customer service in time, we will contact you within 24 hours.
COVID-19 Notice:
Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.
Contact Us:
If you have any questions, please don't hesitate to contact us via Email:support@moerge.com
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